Hey yo everyone. Today I was having dinner at a place called Shin Tokyo. It was opened recently and has a promotion selling white plates at $0.99 and as you know, singaporeans are famous for their kiasu-ism, there was a long queue in front of the place. Finally, after waiting for 15minutes, it was our turn. We went in and we got a seat that was far away from the conveyor belt and we had to order the sushi from the waiter. I thought that the food was going to come very quickly as we cannot take the sushi just as we liked, but we had to wait for 5 minutes before we could get our food. We were like starving already when the food came and we finished the food in mouthfuls. Before we knew that, the food was relished by us and we had to order somemore. Again, we waited for our food for like 5 minutes before they came again. When my mother asked a waitress for vinegar as there was none on the table, again we had to wait. It was only after my mother asked the waitress again before we got it. They should have put the vinegar, the soy sauce and everything that was needed on the table before we came to the table. This shows how "well" prepared the waiters were. Besides, the fact that they brought the vinegar lately to us is also another example of how "well" their service was. While taking down our orders, a waitress didn't know whether they still had that sushi and she actually said that she was too busy and forgot whether they still had that dish. Although I understand that they were busy, they should not forget what dish they still had. This is a basic thing that a waitress should be doing. If we need to wait so long before we can get our food, then what will happen if a person is rushing for a plane flight to England with the expensive food and drinks and he cannot be full?? He might as well go to a fast food restaurant and order something which is cheaper and he can be full. I feel that if the sushi shop cannot cope during the peak hours, especially during the weekends, they should employ more staffs so that they can give the orders to the customers as soon as possible so that they will not wait for such a long time. If you ask me, out of 10,what is my rating for the sushi shop, my answer will be 2. 1 for the ambience and the other, for comforting them.